Shipping Policy

Shipping Policy

Order Processing
All orders are processed within 1–2 business days of purchase. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing may take an additional day or two — we'll notify you by email if there's a significant delay.

Shipping Time
Once your order has shipped, delivery typically takes 7–9 business days, depending on your location. Please note that shipping times are estimates and are not guaranteed, as they can be affected by customs, weather, or carrier delays.

Total Estimated Delivery Time
1–2 days processing + 7–9 days shipping = 8–11 business days from order date to delivery, on average.

Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes
Faith Stride is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (import taxes, tariffs, and customs duties).

Damages
Faith Stride is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Missing/Lost Orders
If your order hasn't arrived within the estimated delivery window, please contact us at [your support email] with your order number so we can look into it for you.